Welcome to the MM IT Family!

Hey there! We are MM IT, and our online home is https://mmittrade.com. When you buy your PC parts and accessories from us, you trust us with your personal details. We don't take that lightly. This page is just to have a clear, honest chat with you about what details we collect, why we need them, and how we keep them safe. Plain and simple.

What Information We Collect (And Why)

When You Shop With Us

To get that awesome new processor or RAM to your doorstep, we need to know a few things. When you browse or buy, we keep track of:

• What you look at: So we can suggest other cool PC components you might like.
• Your location: This helps us figure out shipping costs and delivery times for different areas in Bangladesh.
• Your shipping address: Because we need to know where to send your parcel!

When you check out, we'll ask for your name, email, phone number, and delivery address. We use this strictly to send you order updates, reply to your support questions, and make sure your delivery reaches you without any hiccups.

A Quick Note on Cookies 🍪

Yes, we use cookies! Not the chocolate chip kind, but tiny text files that remember your cart items so you don't lose them if you accidentally close your browser. If you log in, cookies help remember your details so you don't have to type them out every single time. You are totally free to clear these from your browser settings anytime you want.

Who Can See Your Info?

Only the people who absolutely need to. Our admins and shop managers can see your order details and shipping info. Why? Simply so they can pack your items, coordinate with the delivery riders, and help you out if you need a warranty claim or face an issue.

How We Handle Payments

Whether you pay via bKash, Nagad, bank transfer, or choose Cash on Delivery, your money is handled securely. When you pay online, we only pass along the necessary info to the secure payment gateways to process that specific transaction. We never save or store your direct credit card details or PINs on our own servers. You are 100% safe.

Your Data, Your Rules

We only keep your order info for as long as we need it for warranty, tax, and accounting purposes. If you create an account with us, your profile info stays there so you can log in easily next time.

If you ever want to see exactly what info we have saved about you, or if you want us to completely delete your account and personal data, just shoot us an email or a message. We’ll take care of it right away (unless the law requires us to keep a specific invoice record).

Thanks for trusting MM IT for your tech needs!